Support

We're here to help

If you need help with TechNow, please reach out:

Email

support@technow.app — we typically respond within 1 business day.

Common Issues

• Can't log in: Use "Forgot password" on the login screen to reset.
• Payment failed: Verify the card details in your wallet, then try again. If it persists, contact us.
• Technician didn't show: Cancel the request from the request detail screen and request a refund via email.
• Technician application pending: Approvals usually take 1–3 business days.

Account Deletion

No app access? Request account deletion by email.

You can permanently delete your account from within the app under Profile → Account → Delete Account. The flow requires your current password, clearly lists any active-job or unsettled-payment blocker, and explains which records are retained. Pending, rejected, and suspended technician applicants can select Delete my application or account from the technician sign-in screen; the flow verifies the registration email and password, issues a short-lived deletion-only credential, and requires typing DELETE before deletion.