Delete your TechNow account

TechNow Customer and TechNow Service / Technician

You can request permanent deletion of your account and associated data without installing or signing in to the app.

Request deletion by email

  1. Email support@technow.app from the email address registered to your account.
  2. Use the subject TechNow account deletion request. State whether you want to delete your customer account, technician account, or both.
  3. Our support team will verify ownership before processing the request. If you cannot access your registered email, explain that in your message so support can discuss verification options.

Never send your password, verification codes, or payment-card details. Opening the email link does not send a request; you must send the email. If the link does not open your email app, copy the address above into your email service.

What happens next

This is a manually reviewed request, not an instant deletion button. Support will respond about ownership verification, any outstanding obligations, and completion. Deletion is permanent; it is not simply account deactivation.

Active jobs and unsettled payments, cancellation fees, or payouts must be resolved before account deletion can finish. You can still send your request now; support will explain any blocker.

Data deleted with your account

Deletion removes account credentials and profile information, technician resume and application files, profile photos, saved and precise location data, push tokens, locally saved payment-method records, ratings and messages authored by your account, and account-specific safety-report text, message snapshots, block relationships, and suspension records.

Data retained and retention periods

Minimum de-identified job and financial records, payment and payout records, tax records, and necessary fraud, dispute, and safety-report status records may be retained for legal obligations and protection of rights. These are not all erased when your account is deleted.

Retention depends on the record and applicable legal obligations: necessary records remain for the required statutory period or while a related payment, dispute, or legal matter remains unresolved. There is no universal 90-day deletion schedule. Contact support for the retention period applicable to your records. Stripe and other service providers retain their own records under their policies and legal obligations; deleting your TechNow account does not automatically delete those records.

Delete from inside the app instead

Open Profile → Account → Delete Account. Pending, rejected, or suspended technician applicants can select Delete my application or account on the technician sign-in screen. The app requires account verification and confirmation before deletion.

See the Privacy Policy for more information.